At Pedernales Electric, we know you’re on the go. Working with us is convenient and easy. We offer:
- Seventeen offices throughout the territory, with drive-through windows at most locations. Find the PEC location nearest you, along with hours of operation and driving directions.
- Service applications by phone, by fax, or in person.
- Online bill payment feature.
- Automated credit card and bank draft payment plans, as well as check and credit card payments by phone. Members can take advantage of these features for free.
- Drop boxes at PEC offices for after-hour payments.
- An emphasis on privacy. Visit PEC's For Your Security page for more information.
- A toll-free line available 24 hours with bilingual representatives available. Contact us for more information.
- Automated meter reading. This service allows PEC to read your meter remotely.
- More than 900 employees dedicated to meeting your needs.
- PEC crews on call 24 hours a day. In the event of a major power interruption, the automated High Volume Call Answering system is launched. Members calling PEC on land-line phones can easily report service interruptions.