Pedernales Electric
Click to submit search
Customer Care

At Pedernales Electric, we know you’re on the go. Working with us is convenient and easy. We offer:

  • Seventeen offices throughout the territory, with drive-through windows at most locations. Find the PEC location nearest you, along with hours of operation and driving directions.
  • Service applications by phone, by fax, or in person.
  • Online bill payment feature.
  • Automated credit card and bank draft payment plans, as well as check and credit card payments by phone. Members can take advantage of these features for free.
  • Drop boxes at PEC offices for after-hour payments.
  • An emphasis on privacy. Visit PEC's For Your Security page for more information.
  • A toll-free line available 24 hours with bilingual representatives available. Contact us for more information.
  • Automated meter reading. This service allows PEC to read your meter remotely.
  • More than 900 employees dedicated to meeting your needs.
  • PEC crews on call 24 hours a day. In the event of a major power interruption, the automated High Volume Call Answering system is launched. Members calling PEC on land-line phones can easily report service interruptions.