Take control of your account with SmartHub
SmartHub can help you take control of your electricity use and your PEC account like never before.
Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your electricity use, contact member service and much more.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks … or taps, if you’re using the app! You’ll be able to see your current bill, along with bills from the previous month or even the previous summer, if you want to compare costs.
Not only will you see your billing history, but you’ll be able to view your actual electricity use. You can see how your use is trending over time, which will allow you to take steps to reduce your consumption and lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to manage your account notifications with SmartHub. By logging in to SmartHub on the web, you’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like and help you keep your electricity bill as low as possible.
If you do need to drop off a payment or stop by our office, SmartHub can help you there as well. Use SmartHub’s map feature on your GPS-enabled mobile device to find the closest office location.
Reporting a power outage is also quick and easy from the SmartHub mobile app. There’s no need to call the office — just let us know you’ve lost electricity with a few taps.
You can also contact PEC with a request, a question or for customer service. SmartHub’s contact feature makes it quick and easy.
Ready to get started? Access SmartHub by visiting PEC.SmartHub.coop or by clicking the "Manage My Account" links in the Residential Members and Commercial Members sections, or by clicking the "Sign In Here" link in the top navigation bar. Download the app on your mobile device through the Apple App Store (iPhone or iPad) or Google Play Marketplace (Android phone or tablet).