Custom notifications keep you informed
With SmartHub you can manage your account notifications, choosing when you want to be notified about your account and how you want to receive those notifications.
Of course, to send you a notification, you need to have contact information stored in the system. By default, notifications will be sent to the email address you have registered with PEC, the one you use to login to SmartHub. However, you can add contacts, including additional email addresses and mobile phone numbers, quickly and easily using the SmartHub web portal. Be sure you’ve added contacts before setting your notification preferences.
Want a reminder that your bill is due? How about a prompt that your bill is now past due? Interested in knowing your payment posted? Notifications in SmartHub can do exactly that — email or text important information about your account. You tell SmartHub when and how to contact you.
Some notifications even allow you to get specific. You’ll be able to set usage thresholds so that you’ll know when you’re using more than you’d like and help you keep your electricity bill as low as possible.
Some available notifications include:
- Bill Available
- Payment Due
- Payment Confirmation
- Delinquent Notice
- Credit Card Expiration